Privacy Policy
Note – Throughout this policy, Endeavour Toys LLC may be referred to as the “Company”, “we” or “us”.Overview
At Endeavour Toys your privacy and security are our number one priority. We do not share any personally identifiable information about you with other companies, except in the case of dealing with manufacturers for order fulfillment and warranty issues, and/or to facilitate your transactions with our third party marketing partners. In such a case, we offer this information only with your consent, and we only provide it under strict confidentiality. We will never sell or rent your name, email address, telephone or fax numbers, address, or credit card numbers. We do collect your IP address and general browsing patterns when you visit our site. We use this anonymous information to help diagnose problems with our server and to assist us with improving your shopping experience at Endeavour Toys.
Placing orders with Endeavour Toys is safe, secure, private and easy. To ensure your security, we use Secure Sockets Layer (SSL) technology. SSL encrypts ALL of your personal information, protecting your confidential information from interception and hacking. Rest assured, your order is safe with us. If you have any questions about our privacy statement, your personal information, or if you would feel more comfortable placing your order with a real person, please do not hesitate to give us a call at (888) 518.2403 or email us at info@endeavourtoys.com.
1.) Information We Collect
Each time you visit our site, the web server automatically collects your internet service provider's address, the web page from which you came, web browser software, and a record of your activity while visiting the site.
We collect personally identifiable information (such as first and last name, credit card number, home address, e-mail address and telephone number) that you provide when you make a purchase; visit the sites; create or edit your registries and wish lists; participate in a contest, sweepstakes or other promotion; fill out a survey or questionnaire; sign up for a program or club; contact the Company (by e-mail or otherwise); contact the Company's customer service representative; or otherwise interact with the Company. The information you provide to us is only collected in order to allow us to better communicate with you and enhance your shopping experience.
For purposes of this policy, information regarding your children that you (the parent) provide to the Company is treated in the same manner as information collected about you.
2.) Use of Personal Information
Using Your Personal Information
Your personal information is used by the Company to enhance your guest relationship with us, respond to your requests, tailor offerings to you, communicate with you about products, services, special offerings and events or programs offered by the Company or their marketing partners that may be of interest to you. The Company may also use this information to analyze and manage its businesses. Aggregate data (which does not allow an individual to be identified, contacted or located) is collected from online and offline facilities and may be used to enhance the ability of the Company to communicate with you, and for internal analysis and management purposes.
Sharing Your Personal Information
We will not license, sell or provide your personal information to any unaffiliated third party except as permitted by this policy or with your consent. We share your personal information as set forth below:
With our Service Providers: The Company may share your personal information with service providers who provide services for or administer activities on behalf of the Company (such as, but not limited to, authorization of credit card and check transactions, order fulfillment, sweepstakes and contests, and co-branded or joint product and service promotions). We may share your information with service providers who develop, host or maintain the Sites on behalf of the Company. We may also share your information with service providers who warehouse product, personalize product and perform order fulfillment services on behalf of The Company. These service providers are granted access to some or all of your personal information as necessary and may use cookies (as defined below) on our behalf, but are contractually restricted from using your personal information in any manner other than as may be necessary to perform their services. We may also utilize service providers to assist us in aggregating customer information. We may then share such aggregated information with prospective marketing partners and advertisers.
In Connection with Business Transfers: In the event that part or all of the Company (or the assets thereof) is bought, sold or otherwise transferred, customer information will likely be included among the transferred business assets.
To Comply with Laws: We may also disclose specific information when it determines that such disclosure is necessary to comply with the law or to protect the interests or safety of its visitors and guests, the Company or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
On Registries and Wish Lists: Registries and wish lists are made available for viewing by others. If you create your registry or wish list and elect to make it available online, your registry or wish list information will be accessible at the site (as applicable).
3.) Protection of Personal Information
We use industry standard security techniques on the site to help protect against the loss, misuse or alteration of information collected from you at the site. When you access your account information or transmit personally identifiable data to the site, that information is stored on servers that the site has attempted to secure from unauthorized access or intrusion. "Secure Socket Layer" software encrypts all personal information you transmit to the site. We cannot be and are not responsible for unauthorized access to information by hackers or others who have obtained such access through illegal measures.
4.) Use of Cookies
Endeavour Toys makes use of a browser technology known as a cookie. A cookie is a small amount of data that a website puts on your hard drive so that it can remember something about you at a later time, such as your preferences and product purchases, items added to your shopping cart, or user specific information on pages accessed and previous visits to the site. As we are very committed to your privacy, we do not analyze this data on the personal level and we do not use cookies to store any of your personal or financial information on your computer.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies or how to disable cookies altogether. If you reject cookies, you may not be able to participate in certain activities or receive a presentation tailored to you.
5.) Email Communications
When placing an order from Endeavour Toys, you will normally receive four email communications from us, including an order confirmation, shipment confirmation, delivery confirmation, and a request to review the products you ordered. If you choose to opt in to such communications during the checkout process, we may also email you various marketing offers every 2-4 weeks throughout the year. If at any time you choose NOT to receive these communications, please refer to the additional opt out discussion following.
6.) Opting Out From Receiving Communications
In general, we do not typically send out mailings or make telephone calls to customers unless we are responding to a specific request or require information pertaining to an order. From time to time, you may receive e-mails from the Company with information on products or services, discounts, special promotions, upcoming events or other offers. You may opt out of receiving e-mail communications by clicking the "Unsubscribe" link at the bottom of the e-mail received. It may take us up to 10 days to complete this process, as permitted by law.
7.) Updating or Changing Personal Information
To change your personal account information, shipping or billing information for endeavourtoys.com orders, log on, select "My Account" and make the appropriate changes.
8.) Children's Privacy Policy
We do not knowingly solicit or collect personally identifiable information online from children under the age of 13 without prior verifiable parental consent. If we learn that a child under the age of 13 has submitted personally identifiable information online, in contravention of these measures, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required by law).
9.) Linked Sites
Our site may contain links to other sites, including content from other sites that is occasionally framed within our site. Please note that the privacy policies at these other sites may be different from this one. You should review the privacy policy of any site linked to or framed within our site prior to providing any information on or to that site.
10.) Contact Information
Endeavour Toys LLC
PMB 272
1971 Western Ave.
Albany, NY 12203
Phone: (888) 518-2403
Fax: (888) 518-2403
Email: info@endeavourtoys.com
If you have any questions regarding our stated information policy, you may contact us at the above addresses or phone number.
We suggest that you review this Privacy Policy periodically as we may update it from time to time. By visiting our site or otherwise interacting with the Company, you are accepting the practices described in this Privacy Policy.